Nashville's charm shines brightest when its homes are bathed in warm, inviting light. At Light Up Nashville, we understand the transformative power of expertly designed outdoor lighting. From enhancing curb appeal to creating safe, welcoming spaces, we're dedicated to bringing your vision to life. But what exactly happens after you reach out to us? Let's walk you through our seamless, customer-focused, step-by-step process, from initial contact to your personalized proposal.
Our Step-by-Step Process
Step 1: Initial Contact and Qualification
Your journey to a beautifully illuminated home begins with a simple inquiry. Once you contact Light Up Nashville, one of our experienced Lighting Designers (LDs) will contact you. This initial conversation is very important for us to understand your needs and the scope of your project. We'll ask a few clarifying questions to get a feel for your vision, and we may do a little online research to get a preliminary look at your property. This helps us prepare for a productive on-site consultation. If you are looking for inspiration, articles about curb appeal and outdoor lighting from HGTV could be helpful.
Step 2: Scheduling Your On-Site Design Consultation
Following our initial call, your LD will send you a confirmation email with the scheduled date and time for your no-obligation on-site design consultation. We believe in providing value from the start, so we're working on a downloadable resource that will give you a sneak peek into outdoor lighting possibilities and get you excited for your appointment. Stay tuned for that!
Step 3: The On-Site Consultation
At the scheduled time, your LD will meet you at your home. We'll walk your property together, discussing your specific needs and desires. Whether you're looking to highlight architectural features, improve security, or create a cozy outdoor ambiance, we're here to listen and understand your goals. Typically, we only need 10-20 minutes of your time for this initial discussion. After that, we'll take over, meticulously photographing your property and developing a preliminary lighting plan.
Step 4: Scoping Your Lighting Solution
Once we clearly understand your vision, your LD will explain the next step:
"Now that I understand what you're looking for, I will walk the property again, take a bunch of photos, and start scoping your lighting solution. I'll show myself out when I'm done." This allows us to work efficiently and develop a comprehensive plan without wasting your valuable time.
Step 5: Your Personalized Lighting Design Proposal
We understand that you need to be able to visualize your lighting project. That's why we'll email you a detailed lighting design proposal, typically within a few days. We'll provide an accurate timeframe so you know exactly when to expect it. Unlike many of our competitors who offer vague or low-quality designs, we take pride in creating clear, visually compelling proposals.
Our proposals include visual representations of your suggested lighting solution, ensuring nothing is lost in translation. We use high-quality markups over photos we take on-site and aerial views of your home obtained from satellite services. These detailed visuals allow you to see exactly how your lighting will look, giving you complete confidence in our design.
Step 6: Follow-Up and Support
We're committed to providing exceptional customer service. If we don't hear from you within a few days after sending your proposal, we'll follow up to answer any questions and ensure you have all the information you need.
At Light Up Nashville, we're passionate about creating stunning outdoor lighting solutions that enhance your home's beauty and functionality. We believe in a transparent, customer-centric process that ensures your complete satisfaction. Hopefully, this walkthrough of our step-by-step process was enlightening. Contact us today online or by phone at (615) 420-6114, and let us illuminate your nights!